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Frequently Asked Questions

  • 1. Holistic Analysis of users Health and Wellness data to better understand the body mind connection

    2. Cross Platform (easier for family quarterback, no need to stick to one kind of phone)

    3. Own your data, export/print to your stakeholders – in detailed and summary reports

    4. Emergency Contact construct

    5. Medical Modules target specific issues based on Medical Specializations (pediatrics, endocrinology, cardiology, etc…)

    6. Integrated Mental Health Wellness Program via our Industry Specific Training Program (ISTP)

    7. Cross-check and verify mental health status via your health vitals.

    8. Upcoming Occupational Health and Wellness programs.

  • 1. Regular health and wellness vitals tracking (daily vs. sporadic Doctors appointments, blood tests and follow ups)

    2. Holistic Analysis of users Health and Wellness data to better understand the body mind connection

    3. User can push data to any clinic, hospital, or wellness professional

    4. Integrated Mental Health Wellness Program via our Industry Specific Training Program (ISTP)

    5. Cross-check and verify mental health status via your health vitals.

    6. Borderless. Take your data with you anywhere you go

    7. Cross Platform: Users can view, access data from any hospital network (once they have their data)

  • 1. Regular health and wellness vitals tracking (daily vs. sporadic Doctors appointments, blood tests and follow ups)

    2. Holistic Analysis of users Health and Wellness data to better understand the body mind connection

    3. User can push data to any clinic, hospital, or wellness professional

    4. Integrated Mental Health Wellness Program via our Industry Specific Training Program (ISTP)

    5. Cross-check and verify mental health status via your health vitals.

  • 1. Eleu does not need a proprietary wearable

    2. Eleu targets many aspects of your H&W vitals holistically, not only specific areas.

    3. Eleu will access data (with User permission) from different apps to help build a picture of holistic health.

    4. Holistic Analysis of users Health and Wellness data to better understand the body mind connection

    5. Own your data, export/print to your stakeholders - in detailed and summary report

    6. Medical Modules target specific issues based on Medical Specializations (pediatrics, endocrinology, cardiology, etc.)

    7. Integrated Mental Health Wellness Program via our Industry Specific Training Program (ISTP)

    8. Cross-check and verify mental health status via your health vitals.

  • 1. Daily coping mechanisms as opposed to finite programs (2-day workshops/programs/benefits vs 30 days in the month)

    2. Validation of Users improvements via operational data analysis

    3. Holistic Analysis of users Health and Wellness data to better understand the body mind connection

    4. Own your data, export/print to your stakeholders - in detailed and summary reports

    5. Integrated Mental Health Wellness Program via our Industry Specific Training Program (ISTP)

    6. Cross-check and verify mental health status via your health vitals.

    7. Education forever (self-improvement continuing education)

  • 1. Eleu Health is a tool for Users and Doctors to have more information on a Users Health and Wellness and does not provide consultations or diagnosis.

    2. Tracking (and monitoring) of data on a regular basis, gives Users a view of changes, so they can inform their doctor of potential early warning signs.

    a. User can be proactive and initiate more consultations with their physicians based on changes in vitals.

    3. Telemedicine consultations are sporadic, but our consistent data tracking fills the gaps between consultations to provide physician with more information

  • • Eleu Health does not provide any medical advice or counselling services via the site, the app, the services or otherwise. our services provide you only with information and with an easy way to store and control medical and other information as well as providing you with tools to monitor and track your well-being.

    • We may also recommend some tools and exercises to help decrease stress levels and improve your feeling of well-being, but please note that the information presented on the app is educational in nature and should never be relied on for the purposes of professional medical diagnosis or as a recommendation for care or treatment.

    • The content on the app is not medical advice nor should it be viewed as treatment for a medical ailment, and it should never be used as a substitute for seeking advice or treatment from a healthcare professional.

    • If you have any specific questions about a medical matter you should consult your physician and/or other healthcare professional.

  • Within the App you can find the definition of each Vital in the individual Vital screen, at the bottom. Please remember that Vital definitions and ranges are based on general information published by the Medical Council of Canada, the WHO, CDC and other widely used international standards on a general North American population level; risks based on individual factors or associated with different populations are not reflected. The materials provided are for general information only, should not replace a medical diagnosis from a Physician, and should never be relied on for the purposes of professional medical diagnosis or as a recommendation for care or treatment. If you have any questions about a medical matter, you should consult your physician or other healthcare professional.

  • Although we endeavour to take all the necessary measures and precautions to ensure the safety of our Users data including the encryption of data, along with GDPR and HIPAA compliance, we cannot guarantee the safety of your health and wellness data.

  • Yes we provide a 30 day free trial, however with the exception of jurisdictions that do not permit the free trials as offered, such as Quebec.

    As per our terms and conditions, We may make all or part of the Services available to you on a trial basis free of charge (“Free Trial”). The Free Trial shall begin when you submit a registration to us and shall terminate on the earlier of (i) thirty (30) days after registration or (ii) the date you give notice you do not wish to continue with the Services. You will not receive a notice from us that your Free Trial period has ended, and the Free Trial will convert to the paid service automatically.

  • User can delete their account and data the following way:

    1. Navigate to the "Profile" tab
    2. Press on the "Settings" icon in the top-right corner
    3. Press on the "Delete account" icon in the top-right corner
    4. User will be presented with a choice
    "Delete account immediately" - deletes account and data immediately
    "Delete account and keep data for 90 days" - deletes user account, but user health data is kept for 90 days before full deletion
    5. Confirm the action

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